Account Manager Commands

Commands for managing Account Manager resources including users, roles, role assignments, organizations, and API clients.

Global Flags

These flags are available on all Account Manager commands:

Flag	Environment Variable	Description
`--account-manager-host`	`SFCC_ACCOUNT_MANAGER_HOST`	Account Manager hostname (e.g., `account.demandware.com`)

Authentication

Account Manager commands work out of the box using the CLI's built-in public client, which authenticates via browser login (implicit flow). No API client configuration is required for interactive use.

For automation or CI/CD, you can provide your own API client credentials.

Required Roles

Auth Method	Role	Configured On
Built-in client (default)	Uses your user account's roles	Your user account
Client Credentials	`User Administrator` or higher	The API client

Configuration

bash

# No configuration needed — opens browser for login
b2c am users list

# Client Credentials (for automation)
export SFCC_CLIENT_ID=my-client-id
export SFCC_CLIENT_SECRET=my-client-secret
b2c am users list

User Management

Commands for managing users in Account Manager.

b2c am users list

List users in Account Manager with pagination support.

Usage

bash

b2c am users list [FLAGS]

Flags

Flag	Description	Default
`--page`	Page number (0-based)	`0`
`--size`	Number of results per page (1-4000)	`20`
`--columns`	Comma-separated list of columns to display	Default columns
`--extended`	Show all available columns	`false`
`--json`	Output results as JSON	`false`

Default Columns

Email
First Name
Last Name
State
Password Expired
2FA Enabled
Linked to SF
Last Login

Extended Columns

Roles
Organizations

Examples

bash

# List first page of users (default: 20 per page)
b2c am users list

# List users with custom page size
b2c am users list --size 50

# Get second page of results
b2c am users list --page 1 --size 25

# Show all columns including roles and organizations
b2c am users list --extended

# Show only specific columns
b2c am users list --columns mail,firstName,userState

# Output as JSON
b2c am users list --json

Notes

Page size must be between 1 and 4000
Page number must be a non-negative integer (0-based)
If the requested page exceeds available data, an error is returned

b2c am users get

Get detailed information about a specific user.

Usage

bash

b2c am users get <LOGIN>

Arguments

Argument	Description	Required
`LOGIN`	User email address	Yes

Flags

Flag	Description
`--expand`	Comma-separated list of fields to expand. Valid values: `organizations`, `roles`
`--expand-all`	Expand both organizations and roles (equivalent to `--expand organizations,roles`)
`--json`	Output results as JSON

Examples

bash

# Get user details
b2c am users get user@example.com

# Get user with expanded organizations and roles
b2c am users get user@example.com --expand-all

# Get user with expanded organizations only
b2c am users get user@example.com --expand organizations

# Get user with expanded organizations and roles (comma-separated)
b2c am users get user@example.com --expand organizations,roles

# Output as JSON
b2c am users get user@example.com --json

# Output as JSON with expanded fields
b2c am users get user@example.com --expand-all --json

Output

When not using --json, displays formatted user information including:

Basic Information: ID, Email, Name, State, Organization, etc.
Organizations: List of organization IDs (or full organization objects if expanded)
Roles: List of role IDs (or full role objects if expanded)
Role Tenant Filters: Role-specific tenant scope mappings

When using --expand or --expand-all, the organizations and roles fields contain full objects instead of just IDs, providing additional details like organization names and role descriptions.

Notes

User is identified by email address (login)
If user is not found, an error is returned
Use --expand or --expand-all to retrieve full organization and role objects instead of just IDs
Invalid expand values will result in an error message listing the valid options

b2c am users create

Create a new user in Account Manager.

Usage

bash

b2c am users create --org <ORG_ID> --mail <EMAIL> [FLAGS]

Required Flags

Flag	Description
`--org`	Organization ID where the user will be created
`--mail`	User email address (login)

Optional Flags

Flag	Description
`--first-name`	User's first name
`--last-name`	User's last name
`--display-name`	Display name
`--preferred-locale`	Preferred locale (e.g., `en_US`)
`--business-phone`	Business phone number
`--home-phone`	Home phone number
`--mobile-phone`	Mobile phone number
`--json`	Output results as JSON

Examples

bash

# Create a basic user
b2c am users create --org org-123 --mail user@example.com \
  --first-name John --last-name Doe

# Create a user with additional details
b2c am users create --org org-123 --mail user@example.com \
  --first-name John --last-name Doe \
  --display-name "John Doe" \
  --preferred-locale en_US \
  --business-phone "+1-555-123-4567"

# Output as JSON
b2c am users create --org org-123 --mail user@example.com \
  --first-name John --last-name Doe --json

Notes

User will be created in INITIAL state
User must be assigned roles separately using b2c am roles grant
The user's primary organization is set to the specified --org

b2c am users update

Update an existing user's information.

Usage

bash

b2c am users update <LOGIN> [FLAGS]

Arguments

Argument	Description	Required
`LOGIN`	User email address	Yes

Flags

Flag	Description
`--first-name`	Update first name
`--last-name`	Update last name
`--display-name`	Update display name
`--preferred-locale`	Update preferred locale
`--business-phone`	Update business phone
`--home-phone`	Update home phone
`--mobile-phone`	Update mobile phone
`--json`	Output results as JSON

Examples

bash

# Update user's first name
b2c am users update user@example.com --first-name Jane

# Update multiple fields
b2c am users update user@example.com \
  --first-name Jane \
  --last-name Smith \
  --display-name "Jane Smith"

# Output as JSON
b2c am users update user@example.com --first-name Jane --json

Notes

At least one field must be provided to update
Only specified fields will be updated; other fields remain unchanged
If user is not found, an error is returned

b2c am users reset

Reset a user to INITIAL state, clearing password expiration and allowing password reset.

Usage

bash

b2c am users reset <LOGIN>

Arguments

Argument	Description	Required
`LOGIN`	User email address	Yes

Examples

bash

# Reset user to INITIAL state
b2c am users reset user@example.com

Notes

Resets the user's state to INITIAL
Clears password expiration timestamp
User will need to set a new password on next login

b2c am users delete

Delete (disable) a user in Account Manager.

Usage

bash

b2c am users delete <LOGIN> [FLAGS]

Arguments

Argument	Description	Required
`LOGIN`	User email address	Yes

Flags

Flag	Description
`--purge`	Permanently delete the user (hard delete). User must be in DELETED state first.

Examples

bash

# Soft delete (disable) a user
b2c am users delete user@example.com

# Permanently delete a user (must be in DELETED state first)
b2c am users delete user@example.com --purge

Notes

By default, this performs a soft delete (disables the user)
Soft delete sets the user state to DELETED
Use --purge for permanent deletion (hard delete)
Purging requires the user to already be in DELETED state
Deletion is permanent and cannot be undone

Role Management

Commands for managing roles and role assignments in Account Manager.

b2c am roles list

List roles in Account Manager with pagination support.

Usage

bash

b2c am roles list [FLAGS]

Flags

Flag	Description	Default
`--page`	Page number (0-based)	`0`
`--size`	Number of results per page (1-4000)	`20`
`--target-type`	Filter by target type (`User` or `ApiClient`)	All types
`--columns`	Comma-separated list of columns to display	Default columns
`--extended`	Show all available columns	`false`
`--json`	Output results as JSON	`false`

Default Columns

ID
Description
Scope
Internal Role

Extended Columns

Target Type

Examples

bash

# List first page of roles (default: 20 per page)
b2c am roles list

# List roles with custom page size
b2c am roles list --size 50

# Get second page of results
b2c am roles list --page 1 --size 25

# Filter roles by target type
b2c am roles list --target-type User

# Show all columns
b2c am roles list --extended

# Show only specific columns
b2c am roles list --columns id,description

# Output as JSON
b2c am roles list --json

Notes

Page size must be between 1 and 4000
Page number must be a non-negative integer (0-based)
If the requested page exceeds available data, an error is returned
Target type filter accepts User or ApiClient

b2c am roles get

Get detailed information about a specific role.

Usage

bash

b2c am roles get <ROLE_ID>

Arguments

Argument	Description	Required
`ROLE_ID`	Role identifier (e.g., `bm-admin`, `SLAS_ORGANIZATION_ADMIN`)	Yes

Flags

Flag	Description
`--json`	Output results as JSON

Examples

bash

# Get role details
b2c am roles get bm-admin

# Get internal role details
b2c am roles get SLAS_ORGANIZATION_ADMIN

# Output as JSON
b2c am roles get bm-admin --json

Output

When not using --json, displays formatted role information including:

Basic Information: ID, Description, Scope, Target Type
Internal Role: Whether this is an internal role

Notes

Role ID can be either the external role name (e.g., bm-admin) or internal role enum name (e.g., ECOM_ADMIN)
If role is not found, an error is returned

b2c am roles grant

Grant a role to a user, optionally with tenant scope.

Usage

bash

b2c am roles grant <LOGIN> --role <ROLE_ID> [FLAGS]

Arguments

Argument	Description	Required
`LOGIN`	User email address	Yes

Required Flags

Flag	Description
`--role`, `-r`	Role ID to grant (e.g., `bm-admin`)

Optional Flags

Flag	Description
`--scope`, `-s`	Tenant scope (comma-separated list of tenant IDs). If not provided, grants role without scope restrictions.
`--json`	Output results as JSON

Examples

bash

# Grant a role without scope
b2c am roles grant user@example.com --role bm-admin

# Grant a role with single tenant scope
b2c am roles grant user@example.com --role bm-admin --scope tenant1

# Grant a role with multiple tenant scopes
b2c am roles grant user@example.com --role bm-admin --scope "tenant1,tenant2"

# Using short flags
b2c am roles grant user@example.com -r bm-admin -s tenant1

# Output as JSON
b2c am roles grant user@example.com --role bm-admin --scope tenant1 --json

Notes

If the user already has the role, the scope will be updated if --scope is provided
If --scope is not provided, the role is granted without tenant restrictions
If --scope is provided, it replaces any existing scope for that role
Multiple scopes can be specified as a comma-separated list
If user is not found, an error is returned

b2c am roles revoke

Revoke a role from a user, optionally removing specific tenant scope.

Usage

bash

b2c am roles revoke <LOGIN> --role <ROLE_ID> [FLAGS]

Arguments

Argument	Description	Required
`LOGIN`	User email address	Yes

Required Flags

Flag	Description
`--role`, `-r`	Role ID to revoke (e.g., `bm-admin`)

Optional Flags

Flag	Description
`--scope`, `-s`	Tenant scope to remove (comma-separated). If not provided, removes the entire role.
`--json`	Output results as JSON

Examples

bash

# Revoke entire role
b2c am roles revoke user@example.com --role bm-admin

# Revoke specific tenant scope (keeps role for other tenants)
b2c am roles revoke user@example.com --role bm-admin --scope tenant1

# Revoke multiple tenant scopes
b2c am roles revoke user@example.com --role bm-admin --scope "tenant1,tenant2"

# Using short flags
b2c am roles revoke user@example.com -r bm-admin -s tenant1

# Output as JSON
b2c am roles revoke user@example.com --role bm-admin --scope tenant1 --json

Notes

If --scope is not provided, the entire role is removed from the user
If --scope is provided, only the specified tenant scopes are removed
If all scopes are removed, the role itself is removed
Multiple scopes can be specified as a comma-separated list
If user is not found, an error is returned

Organization Management

Commands for managing organizations in Account Manager.

b2c am orgs list

List organizations in Account Manager with pagination support.

Usage

bash

b2c am orgs list [FLAGS]

Flags

Flag	Description	Default
`--page`	Page number (0-based)	`0`
`--size`, `-s`	Number of results per page (1-5000)	`25`
`--all`, `-a`	Return all organizations (uses max page size of 5000)	`false`
`--columns`	Comma-separated list of columns to display	Default columns
`--extended`, `-x`	Show all available columns	`false`
`--json`	Output results as JSON	`false`

Default Columns

ID
Name
Realms
Email Domains
2FA Enabled
VaaS Enabled
SF Identity
Min Password Length

Extended Columns

2FA Roles
Verifier Types

Examples

bash

# List first page of organizations (default: 25 per page)
b2c am orgs list

# List organizations with custom page size
b2c am orgs list --size 50

# Get second page of results
b2c am orgs list --page 1 --size 25

# Get all organizations (uses max page size of 5000)
b2c am orgs list --all

# Show all columns
b2c am orgs list --extended

# Show only specific columns
b2c am orgs list --columns id,name,twoFAEnabled

# Output as JSON
b2c am orgs list --json

Notes

Page size must be between 1 and 5000
Page number must be a non-negative integer (0-based)
If the requested page exceeds available data, an error is returned
The --all flag uses a page size of 5000 to fetch all organizations in a single request

b2c am orgs get

Get detailed information about a specific organization.

Usage

bash

b2c am orgs get <ORG>

Arguments

Argument	Description	Required
`ORG`	Organization ID or name	Yes

Flags

Flag	Description
`--json`	Output results as JSON

Examples

bash

# Get organization details by ID
b2c am orgs get org-123

# Get organization details by name
b2c am orgs get "My Organization"

# Output as JSON
b2c am orgs get org-123 --json

Output

When not using --json, displays formatted organization information including:

Organization Details: ID, Name, 2FA Enabled, VaaS Enabled, SF Identity
Contact Users: List of contact user IDs
Allowed Verifier Types: List of allowed verifier types
Account Ids: List of Salesforce account IDs
Password Policy: Minimum Password Length, Length of Password History, Days Until Password Expires
Realms: Comma-separated list of realm names
Email Domains: List of allowed email domains
2FA Roles: List of roles that require 2FA

Notes

Organization can be identified by ID or name
If organization is not found, an error is returned
Name matching is case-sensitive and requires an exact match

b2c am orgs audit

Get audit logs for an Account Manager organization.

Usage

bash

b2c am orgs audit <ORG> [FLAGS]

Arguments

Argument	Description	Required
`ORG`	Organization ID or name	Yes

Flags

Flag	Description
`--columns`	Comma-separated list of columns to display
`--extended`, `-x`	Show all available columns
`--json`	Output results as JSON

Default Columns

Timestamp
Author
Email
Event Type
Message

Examples

bash

# Get audit logs for an organization by ID
b2c am orgs audit org-123

# Get audit logs for an organization by name
b2c am orgs audit "My Organization"

# Show all columns
b2c am orgs audit org-123 --extended

# Show only specific columns
b2c am orgs audit org-123 --columns timestamp,eventType,eventMessage

# Output as JSON
b2c am orgs audit org-123 --json

Output

Displays a table of audit log records with the selected columns. Timestamps are formatted as MM/DD/YYYY HH:MM:SS for readability.

Notes

Organization can be identified by ID or name
If organization is not found, an error is returned
If no audit records are found, a message is displayed
Timestamps are displayed in a human-readable format with zero-padding for consistent spacing

API Client Management

Commands for managing Account Manager API clients (service accounts for programmatic access). API clients can be assigned roles and organizations, support client credentials or JWT authentication, and are created inactive by default. They must be disabled for at least 7 days before they can be deleted.

b2c am clients list

List Account Manager API clients with pagination.

Usage

bash

b2c am clients list [FLAGS]

Flags

Flag	Description	Default
`--page`	Page number (0-based)	`0`
`--size`, `-s`	Number of results per page (1-4000)	`20`
`--columns`, `-c`	Comma-separated list of columns to display	Default columns
`--extended`, `-x`	Show all available columns	`false`
`--json`	Output results as JSON	`false`

Default Columns

ID
Name
Description
Active
Auth Method
Created

Extended Columns

Last Auth
Disabled

Examples

bash

b2c am clients list
b2c am clients list --size 50 --page 1
b2c am clients list --extended --json

Notes

Created and Disabled dates are formatted as MM/DD/YYYY HH:MM:SS with zero-padding for equal column width (e.g. 09/10/2020 14:30:00)
Page size must be between 1 and 4000
Page number must be a non-negative integer (0-based)

b2c am clients get

Get details of a single Account Manager API client by ID.

Usage

bash

b2c am clients get <API-CLIENT-ID> [FLAGS]

Arguments

Argument	Description	Required
`API-CLIENT-ID`	API client UUID	Yes

Flags

Flag	Description
`--expand`	Comma-separated fields to expand. Valid values: `organizations`, `roles`
`--json`	Output results as JSON

Examples

bash

b2c am clients get <api-client-id>
b2c am clients get <api-client-id> --expand organizations,roles --json

Output

When not using --json, displays formatted API client information including:

API Client Details: ID, Name, Description, Active, Auth Method, Password Modified, Created, Disabled
Redirect URLs: List of allowed redirect URLs (if present)
Scopes: OAuth scopes (if present)
Default Scopes: Default OAuth scopes (if present)
Organizations: Organization IDs or full objects (if expanded)
Roles: Role IDs or full objects (if expanded)
Role Tenant Filters: Role-to-tenant mappings (if present)
Version Control: Version control identifiers (if present)

Notes

Invalid --expand values return an error listing the valid options (organizations, roles)
If the API client is not found, an error is returned

b2c am clients create

Create a new Account Manager API client. Clients are created inactive by default and must be explicitly activated (e.g. via update).

Usage

bash

b2c am clients create [FLAGS]

Required Flags

Flag	Description
`--name`, `-n`	API client name (max 200 characters)
`--organizations`, `-o`	Comma-separated organization IDs
`--password`, `-p`	Password (12–128 characters)

Optional Flags

Flag	Description
`--description`, `-d`	Description (max 256 characters)
`--roles`, `-r`	Comma-separated role IDs (e.g. SALESFORCE_COMMERCE_API)
`--role-tenant-filter`	Role tenant filter (format: ROLE:realm_instance,realm_instance;ROLE2:... e.g. SALESFORCE_COMMERCE_API:abcd_prd)
`--active`	Create as active (default: false)
`--redirect-urls`	Comma-separated list of allowed redirect URLs for OAuth flows
`--scopes`	Comma-separated OAuth scopes
`--default-scopes`	Comma-separated default OAuth scopes
`--version-control`	Comma-separated version control system identifiers
`--token-endpoint-auth-method`	Token endpoint auth method: `private_key_jwt`, `client_secret_post`, `client_secret_basic`, or `none`
`--jwt-public-key`	Public key for JWT authentication (PEM or inline)
`--json`	Output results as JSON

Examples

bash

b2c am clients create --name my-client --organizations org-id-1 --password "SecureP@ss123"
b2c am clients create -n my-client -o org-id-1 -p "SecureP@ss123" -r SALESFORCE_COMMERCE_API
b2c am clients create -n my-client -o org-id-1 -p "SecureP@ss123" --scopes "mail,openid" --default-scopes "mail"

Notes

Name must be non-empty and at most 200 characters; description at most 256 characters
Password must be 12–128 characters
Role tenant filter must match pattern: ROLE:realm_instance(,realm_instance)*(;ROLE:...)* (e.g. SALESFORCE_COMMERCE_API:abcd_prd)
At least one organization ID is required

b2c am clients update

Update an existing Account Manager API client. Only provided fields are updated; omitted fields keep their current values.

Usage

bash

b2c am clients update <API-CLIENT-ID> [FLAGS]

Arguments

Argument	Description	Required
`API-CLIENT-ID`	API client UUID	Yes

Flags

Flag	Description
`--name`, `-n`	API client name (max 200 characters)
`--description`, `-d`	Description (max 256 characters)
`--organizations`, `-o`	Comma-separated organization IDs
`--roles`, `-r`	Comma-separated role IDs
`--role-tenant-filter`	Role tenant filter (format: ROLE:realm_instance,realm_instance;ROLE2:... e.g. SALESFORCE_COMMERCE_API:abcd_prd)
`--active`	Set active (true/false)
`--redirect-urls`	Comma-separated list of allowed redirect URLs for OAuth flows
`--scopes`	Comma-separated OAuth scopes
`--default-scopes`	Comma-separated default OAuth scopes
`--version-control`	Comma-separated version control system identifiers
`--token-endpoint-auth-method`	Token endpoint auth method: `private_key_jwt`, `client_secret_post`, `client_secret_basic`, or `none`
`--jwt-public-key`	Public key for JWT authentication (PEM or inline)
`--json`	Output results as JSON

Examples

bash

b2c am clients update <api-client-id> --name new-name
b2c am clients update <api-client-id> --active
b2c am clients update <api-client-id> --scopes "mail,openid" --default-scopes "mail"

Notes

At least one flag must be provided
Name at most 200 characters; description at most 256 characters
Role tenant filter must match pattern: ROLE:realm_instance(,realm_instance)*(;ROLE:...)*

b2c am clients delete

Delete an Account Manager API client. The client must have been disabled for at least 7 days before it can be deleted.

Usage

bash

b2c am clients delete <API-CLIENT-ID>

Arguments

Argument	Description	Required
`API-CLIENT-ID`	API client UUID	Yes

Examples

bash

b2c am clients delete <api-client-id>

b2c am clients password

Change the password for an Account Manager API client.

Usage

bash

b2c am clients password <API-CLIENT-ID> [FLAGS]

Arguments

Argument	Description	Required
`API-CLIENT-ID`	API client UUID	Yes

Flags

Flag	Description	Required
`--current`, `-c`	Current password	Yes
`--new`, `-n`	New password (12–128 characters)	Yes

Examples

bash

b2c am clients password <api-client-id> --current "OldP@ss" --new "NewP@ss123"

Notes

New password must be 12–128 characters

Account Manager Commands ​

Global Flags ​

Authentication ​

Required Roles ​

Configuration ​

User Management ​

b2c am users list ​

Usage ​

Flags ​

Default Columns ​

Extended Columns ​

Examples ​

Notes ​

b2c am users get ​

Usage ​

Arguments ​

Flags ​

Examples ​

Output ​

Notes ​

b2c am users create ​

Usage ​

Required Flags ​

Optional Flags ​

Examples ​

Notes ​

b2c am users update ​

Usage ​

Arguments ​

Flags ​

Examples ​

Notes ​

b2c am users reset ​

Usage ​

Arguments ​

Examples ​

Notes ​

b2c am users delete ​

Usage ​

Arguments ​

Flags ​

Examples ​

Notes ​

Role Management ​

b2c am roles list ​

Usage ​

Flags ​

Default Columns ​

Extended Columns ​

Examples ​

Notes ​

b2c am roles get ​

Usage ​

Arguments ​

Flags ​

Examples ​

Output ​

Notes ​

b2c am roles grant ​

Usage ​

Arguments ​

Required Flags ​

Optional Flags ​

Examples ​

Notes ​

b2c am roles revoke ​

Usage ​

Arguments ​

Required Flags ​

Optional Flags ​

Examples ​

Notes ​

Organization Management ​

b2c am orgs list ​

Usage ​

Flags ​

Default Columns ​

Extended Columns ​

Examples ​

Notes ​

Account Manager Commands

Global Flags

Authentication

Required Roles

Configuration

User Management

b2c am users list

Usage

Flags

Default Columns

Extended Columns

Examples

Notes

b2c am users get

Usage

Arguments

Flags

Examples

Output

Notes

b2c am users create

Usage

Required Flags

Optional Flags

Examples

Notes

b2c am users update

Usage

Arguments

Flags

Examples

Notes

b2c am users reset

Usage

Arguments

Examples

Notes

b2c am users delete

Usage

Arguments

Flags

Examples

Notes

Role Management

b2c am roles list

Usage

Flags

Default Columns

Extended Columns

Examples

Notes

b2c am roles get

Usage

Arguments

Flags

Examples

Output

Notes

b2c am roles grant

Usage

Arguments

Required Flags

Optional Flags

Examples

Notes

b2c am roles revoke

Usage

Arguments

Required Flags

Optional Flags

Examples

Notes

Organization Management

b2c am orgs list

Usage

Flags

Default Columns

Extended Columns

Examples

Notes