B2C-CRM-SYNC
IMPORTANT
By using b2c-crm-sync, you are acknowledging the following:
- b2c-crm-sync IS NOT a Productized Solution
- b2c-crm-sync IS NOT eligible for Salesforce Support
- Constrained Roadmap focusing on Operationalizing our B2C Customer Data Strategy
- b2c-crm-sync IS NOT formally Load Tested at Scale
- Customer adoption visibility is limited
- Limited feature scope and community supported
- b2c-crm-sync HAS NO SLA or estimates on feature enhancements or defect resolution
- Guaranteed transparency on repository status and progress
- b2c-crm-sync DOES NOT replace any connectors with Marketing Cloud
If your organization has or potentially has access to Mulesoft, consider the Retail Accelerator as an alternative to delivering solutions for multi-cloud integration from a data synchronization standpoint.
Learn About Multi-cloud Development
Prior to use b2c-crm-sync, we recommend you to have a look at these useful contents, to learn and understand the multi-cloud use cases and how both products (Salesforce Core Platform and Salesforce B2C Commerce) are working together:
| Content type | Link | |
|---|---|---|
 |
Trailmix | B2C CRM SYNC Trailmix |
 |
Course | B2C Data Strategy |
|
Course | Data Flow |
|
Course | Assisted Shopping |
|
Course | Service Chat |
|
Course | Retail Scheduling |
|
Course | Shopper Abandonment |
|
Course | Transactional Messaging |
 |
Guide | Customer 360 Guides |
|
Guide | Customer 360 Guide for Retail |
|
Guide | Customer 360 Guide for Retail Banking |
